Terms & Conditions

Ocean Saudi

Terms & Conditions

Welcome to the “Ocean Saudi Arabia” page. We would like to clarify that all the terms and conditions set forth below govern your use of this website and define the legal implications resulting from benefiting from its online services. By using any of the website’s services, whether as a consumer of products or services or for any other purpose, this constitutes your full approval and acceptance, with complete legal and contractual capacity, to comply with all the provisions and terms of this agreement. It also represents your commitment to adhere to all the clauses contained herein. This agreement applies to all types of transactions between the user and the website, except for personal transactions and matters related to the issuance of deeds concerning real estate dispositions. This agreement shall be considered valid and effective as soon as you agree to it and begin registering on the “Ocean Saudi Arabia” platform, in accordance with Article 10 of the Saudi Electronic Transactions Law.

As part of our commitment to protecting the confidentiality of your information, we assure you that your data receives the highest level of attention and careful consideration. We implement a range of preventive measures and stringent security protocols, which include, but are not limited to:

Article One – Introduction and Definitions

The above preamble forms an integral part of this agreement. The following are the definitions of the key terms used herein:

  • Website: Refers to “Ocean Saudi Arabia” and includes all forms of its presence on the internet, whether through electronic applications, websites, or communication platforms such as WhatsApp.
  • User: Any person who purchases the website’s services or communicates with it via phone or WhatsApp.
  • Agreement: Refers to the terms and conditions of this agreement that govern the relationship between the parties.

Article Two – User Legal Capacity

  • The user acknowledges that they possess full legal capacity, recognized both legally and under applicable regulations, to engage with the website, or that they are at least 18 years of age.
  • The user agrees to bear full responsibility, before all relevant parties, in the event of violating this provision.

Article Three – Nature of “Ocean Saudi Arabia” Obligations

  • The obligations of “Ocean Saudi Arabia” are limited to providing the service or product, whether physical or digital.
  • “Ocean Saudi Arabia” does not own the products requested by the client; it merely acts as an intermediary and facilitator for the search and import process.
  • The company undertakes to search for the products requested from the Chinese Alibaba platform and import them according to the client’s request, after the client electronically signs the contract.

Article Four – Rules for Using “Ocean Saudi Arabia”

  • The user is obligated to use the platform in accordance with public morals and the laws and regulations in force in the Kingdom of Saudi Arabia.
  • It is prohibited to use the service in a manner that violates Islamic Sharia, applicable laws, or public morals.

Article Five – Accounts and Registration

  • Upon registration, the user is obligated to provide accurate information and choose a username and a confidential password.
  • The user is responsible for keeping their account information confidential and must immediately notify the company of any unauthorized use.
  • The use of the account by another person shall be considered as authorization by the user.
  • The user is obligated to use their account diligently and honestly, and to update their information when necessary.
  • “Ocean Saudi Arabia” undertakes to keep personal information confidential.
  • In the event of false or violating information being disclosed, the company has the right to suspend or cancel the account without prior notice.
  • The company has the right to suspend or cancel the membership in case of any violation of the terms.

Article Six – Electronic Communications and Contact Methods

  • Communication shall be conducted via the registered email and mobile number.
  • All electronic data and communications shall be considered legally binding.
  • The company has the right to notify the user of any updates or provisions through official communication channels.

Article Seven – Amendments to the Agreement and Fees

  • “Ocean Saudi Arabia” may amend the terms of the agreement and notify the user through official communication channels.
  • In case of objection to the amendments, it is advisable to stop using the services, as continued use shall be considered implicit acceptance.
  • Fees shall be calculated in Saudi Riyals or its equivalent and must be paid through the approved payment methods.
  • The company may impose additional fees depending on the type of service or product.
  • The company reserves the right to adjust the fees as needed.

Article Eight – Payment and Settlement Services

  • Multiple payment methods are available through the company’s partners, whether electronically or otherwise.
  • The service price is determined according to the market value.
  • The company provides invoices and receipts for all financial transactions.
  • It is committed to applying the approved accounting standards in its operations.
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